Is our practice open?
In order for the dental industry to do its part to mitigate the spread of COVID-19, the American Dental Association recommends dentists nationwide postpone elective/routine procedures at this time. In accordance with these recommendations, our office is now closed for all routine/elective dental procedures until further notice. We ARE open for dental emergencies. Concentrating on emergency dental care will allow us to care for our patients and alleviate the burden that dental emergencies would place on hospital emergency departments as well as preserve PPE’s for our medical colleagues.
Are you accepting new patients?
Yes. We are happy to see anyone new to our practice for emergencies at this time. If you are not experiencing an emergency but would like to join our patient family we can also schedule you for a new patient appointment in the future weeks. We are happy to see anyone for an emergency whose regular dentist cannot see them.
Should I reschedule my appointment?
We will contact you if you have an appointment during our closure and reschedule you for a future date. To ensure that our most vulnerable, at risk patients receive critical treatment to their overall well-being, we will be giving priority to these patients to schedule sooner once we open for “business as usual”. We appreciate your understanding.
When will your office hours return to normal?
The current COVID-19 situation is changing rapidly, and we want to reassure you we are monitoring the most up-to-date guidance from multiple trusted sources, including the Centers for Disease Control (CDC), the American Dental Association, and the Illinois State Dental Society. We apologize for any inconvenience. Please return to this page or follow us on Facebook for the most up to date practice information.
Once you reopen will it be safe for me to go to the dentist?
Please know that we always have and continue to employ the most up-to-date infection control procedures and our record proves that they work really well! The infection control and standard precautions that we always employ are excellent deterrents to COVID-19 and every other virus. In addition to the routine steps we take, we are being even more vigilant of all the areas in the office. Surfaces in the reception area, front desk area, doorknobs, consultation area and restroom, which would normally be cleaned and disinfected daily, are now being disinfected throughout the day.
How do I contact your office?
We are available by phone, email and text Monday through Friday from 9am -12pm. Dr. Turnwald is available as needed for “teledentistry” consultations via video chat by appointment.
Phone / Text: 847-310-9090
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