New Patient Information

The ultimate patient experience starts with modern conveniences. Get all the information you need below.

What Type of Appointment Do I Need?

As a new patient, your first appointment type will depend on your scenario:
Are you in pain?

Schedule an emergency exam.

Are you experiencing significant dental issues?

Schedule a new patient exam.

Are your teeth and gums healthy?

Schedule a clinical cleaning and healthy new patient exam.

Would you like another opinion about your dental care?

Schedule a complimentary in-person or virtual consultation.

Still not sure? Give us a call today: 847-310-9090.

Convenience is Our Middle Name

Budget-Friendly Options

We understand every circumstance and budget is different. It’s our goal accomodate your budget as best as possible. We do accept:

  • Major Credit Cards
  • In-house Payment Options
  • Online payments
  • Phased Treatment Plans
Dental Insurance

We accept any benefit plan that will accept US. We will file claims with your plan provider as a courtesy. Our team is experts at helping you navigate through the complicated world of dental benefits. Submit your benefit information online to us 2 business days before your first visit and we can be sure to have information regarding your plan when you meet us!

Your First Dental Visit in a Nutshell

Quality time with our team from start to finish.

The work offices of our dental office
Your Smile, Your Choice

We handle first appointments depending on your dental needs. When you call our office, Kim will answer the phone, ask you what you're looking for in a Schaumburg dentist, and help you decide which type of first appointment is best suited for you.

The surgery room showing all the equipment and tools
Are you experiencing significant dental issues?

If you're experiencing significant dental problems, we'll dedicate your first appointment solely to one of our doctors where we'll conduct a thorough, comprehensive exam and discuss what we see with your smile. This does not include a cleaning.

The surgery room from a different angle
Do you just need a checkup?

We always make time for healthy new patients! If you keep up with your dental hygiene and have a healthy mouth, we'll schedule your first visit with our team. From there, we'll conduct a healthy patient exam, provide a visual tour of your smile, and do a cleaning in one visit.

The waiting room of our dental office
All About You

No matter your needs, our goal is to get you healthy on your terms. Please don't be afraid to ask us any questions, concerns, or issues you may be having and we'll address it.

An actual new patient at Benjamin Turnwald Dentistry
I wanted to thank Dr. Turnwald for returning my ability to eat food without any discomfort, which is very important for me, and the ability to smile wide once again. I will recommend Dr. Turnwald as an experienced DDS to all of my friends and family.

— Ihor O., Actual Benjamin Turnwald Dentistry Patient

Do You Have Any Questions?

Check out our FAQs below or feel free to call our office!
  • Do you accept insurance?

    Yes, we do. However, we’re an out-of-network office, meaning we are not contractually obligated to any insurance company. We only work for YOU. This allows us to spend as much time as possible to ensure you’re receiving the high-quality dental care you deserve.

    We will file claims on your behalf and will do what it takes to make your visit easy and stress-free. We invite you to download our Dental Benefits sheet to show you how we can guide you through the dental insurance world.

  • Can I make payments online?

    Yes, you can! Make a payment on our secure network HERE.

  • Will I get a cleaning at my first appointment?

    It depends.

    If you need a cleaning, have healthy teeth and gums, and are not experiencing significant dental issues, we can absolutely set up a cleaning for your first appointment.

    If you’re experiencing significant dental issues, we’ll spend your first appointment solely with one of our dentists, where we’ll visually show you what’s going on with your smile and discuss treatment options.

  • Are you accepting new patients?

    Of course! We love meeting new patients and look forward to welcoming you to our Schaumburg dental family.

  • How soon can you get me in?

    We’ll do our very best to get you here at your earliest convenience. Call us at 847-310-9090, and Kim will take great care of you.

Dr. Benjamin speaking with one of our patients
Found Your Dental Home?
Give us a call! Kim and Angie will take great care of you.

We also serve the following areas:

  • Hoffman Estates
  • Palatine
  • Elk Grove Village
  • Arlington Heights
  • Barrington/South Barrington
  • Roselle
  • Bartlett
  • Streamwood
  • Wisconsin